Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour answer warranty with all of our Linux cloud web hosting packages packages, which means that each individual advice inquiry you email is going to be responded to in less than sixty minutes maximum. Our support team members are taught to rapidly solve any case and to present you with relevant advice on any trouble that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time necessary. Our crew of specialists is going to be on the web for you 24x7x365 to react to all of your questions and to fix any issue you might have. You will be able to send us a support ticket from your Control Panel or drop an e–mail message whenever. Moreover, on business days, you could ring us or take advantage of the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Simple Hosting has included a broad practical knowledge base into the Control Panel so its possible to receive effective step–by–step instructions anytime. Each area of the Control Panel has its own contextual support area displaying a selection of how–to content articles. We have also prepared videos to offer you a better visual representation of the simplest way to complete any given job.