1 hour ticket response
Our team of techs is focused on delivering swift answers to all your questions. We will examine your ticket the moment it is delivered and will get back to you with a solution to the problem within less than sixty minutes after the client support ticket submission. Actually, our average ticket response time is 20 minutes.
A Top–Class Customer Support Service
Each member of our support team has lots of years of experience in the Linux cloud web hosting packages industry and the vast majority of them have worked for us for at least 5 years. They all are eager to respond to all your requests in the most professional way possible.
A User–Friendly Help Section
To help you get a quick suggestion on how you can use a certain service, we have integrated a very user–friendly Help section in the Control Panel. You can search through a rich collection of web hosting account administration articles and website administration articles, explore the F.A.Q. section or check out our step–by–step video tutorials.