Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Answer Warranty

  • Our team of professionals will do their best to reply to your service tickets within up to 1 hour. If, however, the problem you have stumbled upon demands aid from our Administrators’ =Department,= we are going to address the ticket to the administrator on duty and will write a note to let you know.

  • Top quality support service

  • Professional Technical Help Service

  • Our customer help and support crew is going to be working for you day–and–night to to reply to all support inquiry tickets that you submit. We offer customer assistance for all applications that are pre–installed on your web server. These include our custom produced Control Panel, the preferred Operating System as well as the server administration panel (with respect to the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Control Panel that comes as a gift with the virtual server, you can easily find an instructional Help section, incorporating all you need to learn about taking care of your websites and software. We have incorporated a wide range of how–to articles and video training that illustrate the basic site management responsibilities in an easy to comprehend form.