There are a lot of cloud web hosting providers available, still most of them are resellers who have limited resources, particularly when it comes to support. A way to distinguish them is the option to contact the company over the phone. The type of support that you will receive through this particular method of communication varies based on the provider - several of them provide you with dedicated phone support, various others offer general and customer support only since some issues are more time-consuming and it is a lot less difficult to be resolved via a ticket, particularly when the issue has to be escalated. Still, it is good to find that you can always get in touch with your hosting provider because there're a lot of small-scale issues which can be managed easily and in a timely manner with a telephone call, not mentioning that you will be able to get more details about the services even before you become a client.

Phone Support in Cloud Web Hosting

In case you decide to acquire one of our Linux cloud web hosting packages, you'll be able to get hold of our support team over the phone for 14 hours per day. We will help you choose the ideal package for your sites because we realize that it is better to discuss such issues with a live person. If you already own an account, we can assist you with your sales/billing questions and / or general matters, even with some technical matters which don't involve a lot of time or escalation to an administrator as it'll be better to open a support ticket for time-consuming issues in order to have the entire communication in one place. We have phone numbers in the US, the United Kingdom and Australia, so you will be able to call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Hosting

If you need more information for the semi-dedicated hosting that we provide, you're able to call some of the three support phone lines we have around the world - in the United States of America, the United Kingdom and Australia. By doing this, you'll be able to check ahead of time whether our solutions are appropriate for your sites. If you're already our client and you've got a semi-dedicated account, you are able to get in touch with us over the phone for fourteen hours daily about any kind of billing or common queries. For strictly technical troubles you'll have to employ our ticketing system and get in touch with our tech support as someproblems simply require longer time to be dealt with, but we can assist you on the phone with a number of minor tech issues as well, saving you time and efforts.